Accessibility Assistance

If you have difficulty using or accessing any element of this website or on any mobile app or tool provided by Waterloo Container, please feel free to call us at 315-539-3922. We will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you consistent with applicable law (for example, through telephone support).

 

Goal of Accessibility for All
Waterloo Container desires to provide a positive customer experience to all our customers, and we aim to promote accessibility and inclusion.  Our goal is to enable customers to successfully gather information and transact business through our website and other technology platforms.

Whether you are using assistive technologies such as a screen reader, a magnifier, voice recognition software, or captions for videos, our goal is to make your use of Waterloo Container technology a successful and enjoyable experience.

 

Actions
We are actively taking a wide range of actions and devoting resources to further enhance the accessibility of our website and other technology. Here are some examples:
  • Working with our technology team to review our technology, measuring against the WCAG guidelines, for items such as text-equivalent for non-text items
  • Enhance keyboard navigation
  • Engage outside counsel and support

 

Ongoing Effort
Although we are proud of the efforts that we have completed and that are in-progress, we at Waterloo Container view accessibility as an ongoing effort.

 

Feedback
Please contact bstebbins@waterloocontainer.com if you have any feedback or suggestions as to how we could improve the accessibility of this website or our other technology.